OUR POLICY

Artebonito.com guarantees your satisfaction in receiving your art as described and well packed in short time. If your package is lost or damaged, please contact our Customer Service by email buy@artebonito.com

SHIPPING

  • Shipping rate is fixed $15 in USA, buyers pay only the 1st item and all additional items are free.

CUSTOMS & IMPORT TAXES

  • Buyers are responsible for custom Duties and import taxes that may apply in their countries and are responsible for any delays due to customs.

RETURN & EXCHANGES

Because of the fragility & scares of the artwork we restrict the cancellation and return as we described below:

  • We accept cancellations only if made within the 3 hours of your purchase.
  • We accept to replace products if they are not as described or if they are defected.
  • We accept returns products for exchange or for Store credit within 10 days of delivery date at buyer shipping cost and Items must return in salable condition in their original product packaging.
  • We accept returns products for refund after our approval and within 10 days of delivery date at buyer shipping cost and items must return in salable condition in their original product packaging. After our inspection will have 15% restocking fees.

Please contact us if you have any problems with your order.