OUR POLICY

We guarantees your satisfaction in receiving your product well packed and as described in our listing. If your package is lost or damaged during shipping, please contact our Customer Service:   buy@artebonito.com

SHIPPING

Shipping within USA is fixed rate $15, buyers pay the 1st item and all additional items when combined are shipping free. Ask for framed art rate as well International shipping rate.

CUSTOMS & IMPORT TAXES

Buyers are responsible for import taxes and custom duties in their countries and for any delays related to this matter.

RETURN & EXCHANGES

Because of the fragility & scares of the art on paper our return policy is restricted as described below:

Return items may be accepted for exchange or store credit if buyer request within 5 days of delivery date

Return items for refund are subject to 15% restocking fee if buyer request within 5 days of delivery date.

Defected products or damaged during shipping are eligible for replacement if buyer request within 5 days of delivery date.

All request items for refund, replacement, exchange or store credit must have the approval’s seller email  and the returned items must be in their original product packaging in sellable good condition with no stain, crease, bump, bend or any other damages.

 Please Email to: buy@artebonito.com if you have any problem with your order.